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33rd ANNUAL R.F.P. CONFERENCE PROGRAM Red Deer Lodge - Red Deer, Alberta April 25 - 28, 2010 Nominations | Hotel | Sponsorships | Exhibitors | Register Now! Program (PDF - 3.37MB)

"RECognizing" your Conference Program SUNDAY, April 25, 2010 2 - 7 pm - Delegate Registration Red Deer Lodge Ballroom Foyer 3 pm - 5th Annual 5K Fun Run & Walk Please join us for our 5th Annual Fun Run & Walk around some of Red Deer's wonderful trails. We are charging a nominal fee this year for participating with all fees collected going to a local sport charity.   7 - 8:30 pm - Opening Keynote: Brian Sutter Brian Sutter, the second eldest son of Canada's famous hockey family, will share his experiences on his ride to the NHL. Brian will share what he has learned along the way, what life is like in the bright lights and big city, and why he never has forgotten his roots. Mr. Sutter also will share some of his coaching experiences and share one of his greatest rides of all time, the 2009 Allan Cup journey with the Bentley Generals. We believe his experiences can inspire, motivate, and captivate the delegates for the 2010 AARFP Conference - "RECognizing Your Roots". Waskasoo Ballroom 8:30 pm - 12 am - Meet & Greet Hospitality Room Shark's Garage, Red Deer Lodge MONDAY, April 26, 2010 7 - 9 am - Delegate Registration Red Deer Lodge Ballroom Foyer 7:45 - 8:45 am - Breakfast Waskasoo Ballroom 9 - 10:15 am - Breakout Sessions: ARENA: Bull Session This session is an opportunity for delegates to arrive with their burning issues and perplexities and discuss them with others working in the same realm. Participants are encouraged to bring their topics, questions and concerns to this forum. The moderator will guide the process for solutions and ideas through discussions by the attendees. Moderator: Derek Mansell, City of Red Deer   SUPERVISORY: Enhancing Human Performance - Leading a Team into Battle. Through a discussion of the many notions of the "spirit" of mentorship, and the primary notion that mentoring is a process to grow "the other", the space (relationship) between leaders (mentors) and the individuals being mentored will be explored through a variety of mentoring domains: vigilance, intention, activation and preparation. This session will focus on strategies to consider when building a team environment, how to effectively get the most out of a person and how to lead the troops into battle every day. Leadership strategies will also be a focal point. The participant will be invited to reflect on their leadership relationships and the processes of mentoring that empower the mentored. Speaker: Doug Swanson, Central Alberta Sport Development   PARKS: Outdoor Learning Experience Part 1 - Turf Maintenance This is Part One of a 'three part series' aimed at the areas that provide facilities for recreation activities outdoors. Presenters will invite delegates to take an in depth look at the conditions of turf after winter, what to look for to get ready for the upcoming season, and how to prepare turf for the next winter season. Various mowing techniques and their effect on turf will also be explored. Speaker: Grant McKinley, River Bend Golf Course Great Chief Park AQUATICS: Program Quality Assurance - What's your Plan? Organizations delivering education and training programs to the public or their members are expected to have a system in place to assure the quality of their training and safety of patrons. Critical factors that affect the integrity of your programs include: use of qualified personnel, audits, record management, insurance requirements, respect of intellectual property, and use of visual identity. Barbara Kusyanto, CAO of the Lifesaving Society will explore the supports and systems involved in a Quality Management Plan which can reduce your risk, potential liabilities and increase integrity. Participants will walk away from this session knowing what is involved in creating and maintaining a Quality Management Plan. Their commitment to the process will instill confidence for all involved. Speaker: Barb Kusyanto, Lifesaving Society   CUSTOMER SERVICE: Interpersonal Communications - Getting The Message Received! Ever had one of those times when you just did not connect with the person you were dialoguing with? It could have been a facility user, a co-worker, someone else in the organization, or maybe that significant other at home. It doesn't matter who it is if the communication isn't working then you are usually frustrated! We want to take a look at how perceptions are different with all of us, how "common sense" may not be that common and how you really have to know a lot more than the same language to communicate effectively. Join us for some fun and some useful information. Speaker: Darel Baker, Keldar Leadership Solutions   10:15 - 10:30 am - Coffee Break Waskasoo Ballroom 10:30 - 11:45 am - Breakout Sessions: ARENA: Air Quality - It's the Air Down There This presentation will highlight the minimum requirements for arenas and the consequences and effects on patrons and workers if the requirements are not met. Ambient air temp, humidity, air flow, ventilation in the Ice plant, dressing rooms, the ice resurfacer room and the arena envelope will be covered. The speaker will provide recommendations and trends that are established in new arena construction. Speaker: Keon Bueker, Stantec Engineering Ltd.   SUPERVISORY: Project Management and Inspection This session will address topics, issues and concerns associated with engaging in and managing capital projects. From the conceptual stage right through to the shovels in the ground, the facilitator will look at and discuss the challenges and strategies to make the process easier. Speaker: Jerry Hedlund, City of Red Deer   PARKS: Outdoor Learning Experience Part 2 - Ball Diamond Preparation The Part Two session will examine all aspects of ball diamond maintenance and preparation. From dugouts to lining the field, the topics will all be covered. Come and find out proven strategies for high use areas and the preparation that is needed to make your ball park as good as 'Yankee Stadium'. Speakers: Mike Reed, City of Calgary; Curtis Bailey, City of Red Deer/Red Deer Riggers Great Chief Park AQUATICS: Program Leadership - What's your Investment? An organization's capacity to deliver quality programs and services is dependent on their values and commitment to staff and volunteers. Do you really know what's happening day-to-day? Your investment in "your people" will pay off significantly and protect your organization and patrons. Barbara Kusyanto, CAO of the Lifesaving Society will explore the power and value of leadership systems, staff training, performance expectations, supports, and inevitably - succession planning. As a participant in this session you will walk away with awareness of leadership systems, tools and resources required to maintain program integrity and meet the requirements in your Quality Management Plan. Speaker: Barb Kusyanto, Lifesaving Society   CUSTOMER SERVICE: Proactive Approaches to Conflict Resolution There aren't too many people that start their day by saying … "Gee … I wonder how much conflict I can get into today?" Not many people actively look for conflict but when it comes up there are even fewer who can deal with it effectively. It is probably better to see what is coming and be prepared than trying to figure it out on the fly. A proactive approach to conflict is like having night vision … less surprises and more preparedness will give you a smoother ride in your relationships with team members and the public. Some useful tools will be provided and you will see that when it comes to conflict styles there is more than one right answer. Speaker: Darel Baker, Keldar Leadership Solutions   12 - 1 pm - Civic Luncheon Waskasoo Ballroom 1:15 - 2:30 pm - Breakout Sessions: ARENA: Tips, Tricks, Bells & Whistles for Great Ice An ice resurfacing machine shaves the ice, removes the shavings, washes and squeegees the ice. Sounds pretty basic but this session will relay just how the 'ice resurfacer' does this all with ease thanks to great technology. Delegates will learn operating, preventative maintenance and efficient tips and tricks about the sled, the blade, the towel, the conveyer, the snow box and the spreader. If you want to learn the latest technology that has evolved to make your ice top notch, this is a session you won't want to miss. This session will be held on ice at the Red Deer Arena, so proper footwear and warm clothing is required. Speakers: Jason Rolfe, Industrial Machine Inc. & Jody Laye, Big Hill Services Red Deer Arena SUPERVISORY: Generation Integration This session will unfold past world events and how they affected the evolution of generations that we work with today. Learn what motivates the various generations in the work place as employees or volunteers. Come prepared to discuss tips for happiness in any job for each generation and the challenges each generation will face at work. Speaker: Lee Penner, Town of Stettler   PARKS: Outdoor Learning Experience Part 3 -Trees & Shrubs & Weed & Pesticide Control This session will give participants a firsthand look at a great approach for effective tree and shrub placement, future care and most importantly the maintenance program that needs to be established to encourage growth and maturity. The speaker will cover what is needed for the certification as well as strategies for effective weed control and pesticide application. Speakers: Elaine Johnson & Paul Belliveau, City of Red Deer Great Chief Park AQUATICS: Air Quality This session will focus on the standards that should be sought when working to deliver a comfortable aquatic environment for patrons and spectators alike. Bather comfort with respect to temperature, humidity, and air flow will be discussed. A healthy work environment for the staff working in a pool environment is also another aspect that Keon will explore. Speaker: Keon Bueker, Stantec Engineering   CUSTOMER SERVICE: Bull Session This session is an opportunity for delegates to arrive with their burning issues and perplexities and discuss them with others working in the same realm. Participants are encouraged to bring your topics, questions and concerns to this forum. The moderator will guide the process for solutions and ideas through discussions by the attendees. Moderator: Joanne Leskow, West Jet   2:45 - 3 pm - Coffee Break Waskasoo Ballroom 3 - 4:15 pm - Breakout Sessions: FACILITIES: How Your Clients are Judging the Cleanliness of Your Facilities First and lasting impressions are important. During this presentation, John will impart how to look at your facility from the customer's perspective. Now more than ever, cleanliness and sanitary conditions are in the forefront of our customers' impressions of public areas. Through a series of professional procedures, learn how to make the best first impression to ensure your clients want to come back time and again to your pristine facility. Speakers: John Greer, W.E. Greer Ltd.   SUPERVISORY: It's Not My Job ... It's My Life! The session will explore the notion of why we choose the work we do and how to make it more meaningful. We'll start with a look at strong corporate cultures and explore the current state of your employment experience. By examining your motivation and your ability to impact lives, participants will take away a fresh outlook on their ability to influence their work life. Through examples from other work settings and dialogue with the group, we'll get everyone thinking about fresh new ways to approach their work and bring more satisfaction to their roles and their lives. Speaker: Joanne Leskow, West Jet   PARKS: Playground Construction and Inspection Planning a new playground for your community? This session will involve examining areas to consider when looking at constructing a new playground and/or replacing a current playground. Yes, there is new legislation that goes with it and delegates will learn the rules before they start. The session will also address the need for an effective inspection program and the due diligence that goes along with it. Speakers: Glen Freeborn, CDC Recreation   AQUATICS: The Future of Lifeguarding - A Review of Standards As managers and supervisors of aquatic centres in Alberta, we have a responsibility to provide a safe environment for the public to use our facilities. In the past years there have been changes in both the types of facilities our lifeguards need to supervise and the training that is available to them. There will be a review of the research that is being conducted on the lifeguarding standards, including the changes to the Alberta Safety Standards. Information will include strategies to integrate these recommendations into your lifeguard training program. Speaker: Kendall Watson & Kevin Paes, Canadian Red Cross   CUSTOMER SERVICE: Earning Trust: Access & Privacy at the Heart of Recreational Facilities At the heart of the Recreation industry is the trust that the user and user's parents have for the facility and the people who work there. This session will link protection of personal information together with maintenance of the trust relationship that is essential for the future of recreation facilities. You will also discover how to improve the compliance in your area and expand your strategic understanding of the role of Access and Privacy in maintaining user trust. Be prepared to experience new insights and ideas using interactive and thought provoking discussion. Moderator: Angie Keibel, City of Red Deer   4:30 - 6:30 p.m. - Zone Meeting & Activity This is an opportunity for members of each Zone to get to know others in their zone as well as hold elections for the Zone Rep. positions that are up for renewal this year. For 2010 the following Zones are up for re-election: South, North Central, North West and Calgary. Give it some thought and if you're interested and from one of these zones, let your current Zone Rep. know that you're interested. We'd love to have you on the Board! More information on holding a Board position is available on this site, just click the tab named 'Board' above and then click on the '2010 Call for Nominations to the RFP Board'. Waskasoo Ballroom 6:30 -10 pm - Trade Show/Dinner This is your chance to meet with the people who support our association through their businesses that supply our facilities with products and services that help you present the best possible facility you can. Come and learn what is available to you in this constantly changing world. Prizes are given away throughout the evening but if you're not there, your prize will be awarded to someone else! Kinsmen Arena A 10 pm - 1 am - Social Event w/Live Entertainment, Silent & Live Auction Kinsmen Arena B TUESDAY, April 27, 2010 7:45 - 8:45 am - Breakfast Waskasoo Ballroom 9 - 10 am - Breakout Sessions: ARENA: Heat Recovery This session will focus on energy efficiency and heat recovery. Information will be relayed regarding equipment conversions, the ease of change over, pay back schedules and other related items. Delegates will learn how to focus on the main components of the ice plant system and how to possibly recover significant BTUs and use them elsewhere in your facility. Moderator: Daniel Sniatowski, Cimco Refrigeration   SUPERVISORY: Bull Session This session is an opportunity for delegates to arrive with their burning issues and perplexities and discuss them with others working in the same realm. Participants are encouraged to bring your topics, questions and concerns to this forum. The moderator will guide the process for solutions and ideas through discussions by the attendees. Moderator: June Larson, City of Red Deer   PARKS: Outdoor Fitness Areas Have you seen the latest in Outdoor Fitness Centres? The City of Red Deer is proud to have 3 of these fitness areas with plans to add more. Come prepared to visit one of the sites to see the newest trend in outdoor fitness areas. Besides seeing the gym pieces, you will learn what corresponding equipment is required/needed, the preparation required and an understanding of the equipment layout. Information will also be provided in how the new outdoor fitness centres were funded. Speaker: Ron Sweetman, The Sweetman Group Inc.   AQUATICS: Engaging New Markets through Red Cross Swim The Red Cross Swim programs is based on drowning research which can help facilities target specific ages and vulnerable populations to help reduce water related injuries and fatalities in Canada. We will look at the Red Cross drowning trend reports to see who is drowning & how we might access these groups & engage them in aquatic facilities. Come prepared to network and share your ideas & successes around what has worked in your own facilities. Speakers: Kendall Watson & Kevin Paes, Canadian Red Cross   BUILDING MAINTENANCE: Preventative Maintenance Programs - Creating an Energy Efficiency Plan Over the last several decades, industrial and commercial energy audits have exploded as the demand to lower the increasing cost of energy and move towards a sustainable future have made analysis key. Beyond simply identifying the sources of energy use, an energy audit seeks to prioritize energy usage according to the greatest to least cost-effective opportunities for energy savings. When the object of study is an occupied building then reducing energy consumption while maintaining or improving human comfort, health and safety are of primary concern. The term energy audit is commonly used to describe a broad spectrum of energy studies ranging from a quick walk-through of a facility to identify major problem areas to a comprehensive analysis of the opportunities and impacts of alternative energy efficiency measures sufficient to satisfy the environmental and financial criteria of sophisticated facility managers. Although the actual tasks and effort may vary to perform common energy audits, facility managers need to ensure that a proposed audit will meet their specific needs by identifying their requirements in detail. Speakers: Lloyd Smith, Town of Canmore, Gerry Aquin, Bright Solutions Inc.   10 am - 12 pm - Annual General Meeting This is an especially important part of the conference. It's a chance for you to meet the Board of Directors, review the 2009 Financial Statements and proposed 2010 budget, preview the presentation by the Committee for the 2011 Conference and vote on the open positions on the Board. For 2010, the following positions are up for re-election: President-Elect, Treasurer, Education Rep., Associate Rep., South Zone Rep., North Central Zone Rep., North West Zone Rep., and Calgary Zone Rep. Waskasoo Ballroom 12 - 1 pm - Luncheon Waskasoo Ballroom 1 - 5 pm - Activity Sessions: Recognizing Red Deer Delegates are invited to network with other RFP members in a variety of fun, informative and relaxing activities. The bases are covered for full sunshine and a 'back up/bad weather' activity plan for camaraderie is in place. Below are your choices. Remember these sessions fill up very fast so don't delay in registering! 1. Alberta Sport Hall of Fame, Heritage Ranch & Bower Ponds Join us on this excursion of three amazing facilities that show the significance of recreation, sport and leisure in a community. The Alberta Sport Hall of Fame is not your typical museum. It is an interactive, hands-on celebration of Alberta's sport history. Next our guide will take you to Heritage Ranch located along the Red Deer River. Learn why it is so much more than just an Equestrian Centre. Finally, you will visit Bower Ponds, one of Red Deer's favorite year round outdoor spots for both for active and passive recreationalists. Max: 80 2. Collicutt and G H Dawe Centres The allure of a multifaceted facility often transposes it into the pulse of the community. Explore the amazing Collicutt Centre and see the amenities that attract hundreds of thousands of patrons annually. Next you will get a sneak preview of the Dawe which is into its final 'revitalization' stages. Hard hats and steel toed boots are required to be worn by all tour participants for this part of the tour. Bring your PPE. Max: 80 3. Fluff n' Puff Located at one of Red Deer’s finest spas: Totally Refreshed Steam & Spa. Their mission is to help each guest experience relaxation, thereby awakening the senses and creating a renewed enthusiasm for life. They offer many services and wish to welcome you to their oasis where their business is pampering. Their dedication to the best is reflected in their service, products, and commitment to your well being and vitality. Your treatment will include Fruit, Veggie, and Croissant Platters offered in their beautiful lounging room that will allow you to unwind and keep your appetite satisfied while you wait! This year you can choose one of the following: Facial, Manicure, Pedicure, or Massage. Each treatment is approximately 1 hour long and there is limited space for each treatment! Max: 40 4. Past Presidents' Golf Tournament RFP delegates are invited to 'Recognize' just why Red Deer's Riverbend Golf Course is the pride of the Central Alberta golfing community. The RFP Past Presidents promise you that this 9-hole tournament will be one for your memory bank to 'Recognize' for years to come. Besides the magnificent course layout, delegates will pay a visit to the 'pitch and putt and driving range' both amenities that are so popular with Riverbend members and guests. Max: 80 5. South of France (aka Red Deer) Anyone? If you are looking for a more passive way to network, this is the activity you are looking for. Join your RFP friends by partaking in 'wine tasting in the South of Red Deer'. Learn about wines from different countries, what makes them popular and 'what is and what is not' fitting spirits with your dinners and engagements. The hosts of this session will teach you to find fun and easy ways to select wines for your home cellar. Max: 30 6. Ride Thru Red Deer - Two Wheeled Style Here is a brand new activity that 'bike enthusiasts' are going to find irresistible. Bring your bike, helmet and riding apparel and join our guides on an excursion of the great City of Red Deer bike paths. All levels of 'bikers' are welcome. Here is an opportunity to experience the popular paved paths or selected "trails" that you diehard mountain bikers will burn up. Max: 40 Bad Weather-Back Up Plan Watch the weather forecast and if inclement weather threatens to dampen our parade, conference delegates are invited partake in bowling, laser tag, and geo-caching or improv lessons. If none of these appeal to you, join us at the Collicutt Centre to play hockey, skate, play sky ball, swim, run on the indoor track, play soccer, basketball, volleyball or ball hockey. Remember watch the weather and come prepared. 6:30 pm - 9:30 pm - Annual Awards Banquet This is our annual opportunity to congratulate the scholarship winners, award winners, hear from our government representatives and honour the outgoing and incoming Board members. Waskasoo Ballroom 9:30 pm - 2 am - Hospitality Room Shark's Garage WEDNESDAY, April 28, 2010 8 - 9 am - Breakfast Waskasoo Ballroom 9:15 - 10:15 am - Breakout Sessions: CURLING: Eight Sheets On the Line The Red Deer Curling Club is planning a new complex. Come and learn what the Club's plans are, the process followed to date and what is yet to come. The three presenters will help you to learn how to pursue the map to follow with a new complex of your own. Topics will include fundraising, planning and design, and the new technology being incorporated in the facility. Wade Thurber will discuss the challenges of ice maintenance in the current facility as compared to a new facility. Speakers: Rich Roberts/Eldon Rabb/Wade Thurber   SUPERVISORY: Construction Detail with Walls & Ceilings - Hidden Truths Loss of heat and draft conditions in your facility can be a troublesome issue that might be due to your wall and ceiling details. This session is a presentation on what to look for in transition areas within your facilities. Topics including wall and ceiling construction as well as examples of problems and fixes will be discussed. Gord's knowledge and experience in numerous projects and renovations will be a definite asset to anyone attending this session. Speaker: Gord Rajewski - A.D. Williams Engineering Inc.   PARKS: Mountain Bike and BMX Parks In the '90's mountain bikers discreetly slipped into the forests of the pacific Northwest to build wooden stunts and ride trail features never before seen in the world of cycling. The influence of these "Free ride" pioneers had a revolutionary impact on the sport and the way we ride our bikes. Bike parks are a result of this evolution and are currently embraced worldwide by small communities and major ski resorts alike. Well designed parks are able to accommodate the sport's latest trends and will cater to riders of all abilities. Using a mix of A/V presentation and hands on interaction we will explore a bit of the sport's history, look at the latest bikes and gear, discuss different riding styles, and review examples of successful operating parks. Come and discover ways that your community might benefit from the establishment of a purpose built riding area for mountain bikers and BMX riders of any age. Speaker: Larry Corsiatto, City of Red Deer   AQUATICS: Bull Session This session is an opportunity for delegates to come with their burning issues and perplexities and discuss them with others working in the same realm. Participants are encouraged to bring your topics, questions and concerns to this forum. The moderator will guide the process for solutions and ideas through discussions by the attendees. Moderator: Chelsey Simpson, City of Red Deer   BUILDING MAINTENANCE: Bull Session This session is an opportunity for delegates to come with their burning issues and perplexities and discuss them with others working in the same realm. Participants are encouraged to bring your topics, questions and concerns to this forum. The moderator will guide the process for solutions and ideas through discussions by the attendees. Moderator: Curtis Martinek, City of Red Deer   10:15 - 10:30 am - Coffee Break Waskasoo Ballroom 10:30 - 11:30 am - Breakout Sessions: ARENA: Shoulder Season and Special Event Change Overs Come and participate in a presentation delivered by the staff of Westerner Park and ENMAX Centrium. This team will outline the challenges presented with large events and their setups. The presentation will help participants to deal with staffing requirements, necessary equipment and pre and post event meetings. This is a great session to learn all about hosting major events in a primarily ice related facility. Presenter: Craig McClenahan, Westerner Park   SUPERVISORY: Nutrition - Building Healthy Lifestyle Choices Recreation service providers are strong advocates of healthy, active living. We believe we're a large part of the solution to inactive, overweight citizens. So why are our facilities full of unhealthy food? Is it our responsibility to manage the food choices of facility users? How will guidelines and policies around healthy food and beverage provision impact our concession and vending contractors, or the community groups that provide concession services as part of their sustainability? This panel discussion will provide insight into the Alberta Nutrition Guidelines for Children and Youth, as well as a municipal perspective regarding the challenges of implementing nutritional guidelines in our facilities and services. Speakers: Barb McKee, City of Red Deer; Pat Martz, Alberta Health & Wellness & Michelle Normand   PARKS: Bull Session This session is an opportunity for delegates to arrive with their burning issues and perplexities and discuss them with others working in the same realm. Participants are encouraged to bring your topics, questions and concerns to this forum. The moderator will guide the process for solutions and ideas through discussions by the attendees. Moderator: Joanne Hueser, City of Fort McMurray   AQUATICS: Emerging Trends in Aquatics Without having to travel the world over, attend this session to hear what the emerging trends are in aquatics. The session will unfold interesting and valuable information collected from a number of sources, including the World Aquatic Health Conference, on the trends that are emerging in aquatics. Delegates will hear about legislation changes in North America, development of energy management, safety initiatives, and directions in programming, going green and advances in mechanical systems. The session is intended to be interactive and engage the participants in discussion of the presented trends. Speaker: Don Dombrosky, City of Edmonton   FACILITIES: Safety Inspections and Audits This session will look at the impact of a strong safety program and its supporting items including monthly and yearly safety inspections. The presenter will cover what to look for and how to make sure action plans are effectively carried out. Learn what the effects of a yearly audit are and what current trends, both positive and negative can affect your score. Speaker: Dan Doyle, City of Red Deer   11:30 am - 1 pm - President's Luncheon Waskasoo Ballroom 1 pm - Grand Prize Draw The 2010 RFP Conference Grand Prize will be awarded to the winning delegate with a 'Taste of Red Deer'. The prize is $2,500 in gift certificates, packages, tickets to events and rewards for the lucky delegate and their companion to enjoy. BUT YOU HAVE TO BE PRESENT TO WIN!!